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Do This to Fix 'QuickBooks Email Invoices Not Working' Error




'QuickBooks Email Invoices Not Working' error appears when trying to send a batch of emails using a Gmail account in the program. Encounter of this error prevents you from sending crucial emails related to your business and can ruin your productivity. So, it's necessary to solve this error for your business needs which can be done by just making some changes in settings.


To ensure that you are able to solve this issue, we are providing the details on this error, its causes, and some step-by-step troubleshooting solutions. Continue reading on…


This blog is a comprehensive guide about 'email invoices not working' error including its causes and their relatable solutions. Still, if you have concerns about the same, dial TFN +1-(855)-955-1942 to connect with our expert team.

Know What Causes 'Unable to send invoices in QuickBooks Desktop' Error


Multiple reasons can trigger QuickBooks email invoices not working error. Here’s a list of list of these error-triggering factors:


  • If QuickBooks is not updated to its latest release, it can cause issues while sending emails.

  • Incorrect Network Settings in web email preferences can also cause interruption while sending the emails in QB.

  • The email server can also hinder the QuickBooks connection due to improper Internet Explorer settings.

Solutions to Fix QuickBooks Won't Send Email Invoices Error


Below, we are providing relatable troubleshooting solutions to resolve Invoices won't send from QuickBooks issue. Follow the below-mentioned step-by-step solutions to do so:

Solution 1: Update your QuickBooks to its Latest Release


  • Go to the Help menu, from select Update QuickBooks Desktop from the dropdown menu.

  • Now, an 'Update QuickBooks Desktop' window will open. Three tabs will appear: Overview, Options, and Update Now.



  • Go to the Update Now option, and tap the Get Updates button.

  • The update process of QuickBooks will take some time; wait until then.

  • When the Update finishes, close the open windows and QuickBooks and restart it.

  • Further, you will be asked to install the downloaded QuickBooks; tap Yes.

  • Follow the on-screen instructions to complete the process. And your QuickBooks update is done.

  • Finally, retry to send a bunch of emails.

Solution 2: Correct the Settings in Web Email Preferences


  • Launch QuickBooks and go to the Edit menu next to File.

  • Now, from the dropdown menu, select Preferences.

  • Further, from the sidebar menu in the preferences window, click on Send Forms.

  • A window 'Add Email Info' will pop up on your screen. Select your provider from the dropdown menu and enter your email address.

  • After that, tick mark the Enhanced Security checkbox and select OK.

  • When prompted, sign in to your account.

  • The login screen will appear for your webmail services. Log in with your email and select to grant Intuit access.

  • When the process is done, try to resend the email in QuickBooks.


Solution 3: Reset Internet Settings to Default


  • To reset internet settings, start by launching Internet Explorer.

  • Now, in the left corner a gear icon you will find a gear icon; tap on the same.

  • From the dropdown menu, go to Internet Options.

  • Now, a window will appear with some tabs; go to the last one, which is referred to as the 'Advanced' tab.

  • Then, tap on the 'Restore Advanced Settings' button.

  • Finally, hit OK to save the changes and close the browser.


Above, we have discussed how we can fix the ‘QuickBooks Email Invoices Not Working’ error. If you still have any queries, dial +1-(855)-955-1942 and talk to our customer support team.


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