QuickBooks error 15107 appears when downloading QuickBooks Desktop or the Payroll updates. This interruption mainly occurs when QuickBooks cannot verify the digital signature certificate of installation files. Damages in the QuickBooks program and some common network connection issues can also trigger this error. The sudden encounter of this error prevents you from QuickBooks operations and halts your workflow.
Fixing QuickBooks error code 15107 involves downloading the digital signature certificate and fixing the program. Eliminating this error alone can be overwhelming, so we are here to help. This blog discusses the suitable workarounds to rectify the ongoing error permanently.
If you cannot follow this guide due to the technical jargon in it, we suggest you get help from the experts. Dial +1(855)-955-1942 to connect with the team of QB experts and consult the issues directly
What Causes Update Error 15107 in QuickBooks?
To troubleshoot error 15107, you must get familiar with the potential causes behind error 15107. Below, we have mentioned some of the common reasons behind this error.
QuickBooks cannot verify a digital signature certificate of the downloaded update files.
The shared download drive was not mapped correctly in QuickBooks, which triggered error 15107.
The QuickBooks program might get damaged or have some common network connection issues.
Suitable Solutions to Fix Error Code 15107 in QuickBooks Desktop
Error 15107 prevents users from downloading the QB or Payroll updates and interrupts other related operations in QuickBooks. To continue with these operations and download these updates, you must fix this error quickly. We will walk you through the suitable troubleshooting solutions to help you.
Solution 1: Install a Digital Signature Certificate
QuickBooks uses a digital signature certificate to authenticate that data has been encrypted by a private key and secured. The mismatch or unavailability causes the application to malfunction to prevent the installation of downloaded update files.
Go to the default location of QuickBooks program files.
Look for the ‘QBW32.exe’ file in the folder and right-click.
Select the ‘Properties’ and click the ‘Digital Signatures’ option.
In the displayed signature list, select ‘Intuit’ and then click ‘Details.’
From the redirected ‘Digital Signature Details’ window, select ‘View certificate.’
Select ‘Install Certificate’ and click ‘Next’ until the finish is displayed.
Finally, click ‘Finish’ and restart your computer.
When done, try again to download the QuickBooks Desktop update and the Payroll updates.
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Solution 2: Utilize the Run Quick Fix My Program
The Quick Fix utility closes the open background processes that QB uses and runs a quick fix in the program. Follow the steps given below to run the ‘Quick Fix My Program’ utility:
Go to Intuit’s official website after closing QuickBooks.
Get the most recent version (1.6.0.3) of Tool Hub and save this file.
Open the file you have recently downloaded (QuickBooksToolHub.exe) by double-tapping on it.
Install this file by following the displayed interactions and agreeing with the product’s terms and conditions.
When done, open the tool hub and select the ‘Program Problems’ menu.
In the pop-up menu list, ‘Quick Fix My Program.’
Once done, try again to download the QuickBooks or Payroll updates.
Solution 3: Restart Your Computer
Note: Ensure your computer is connected to a strong and stable network connection.
Restarting your computer helps to refresh the network settings without completely resetting them. If your computer is connected to a good network connection and network security settings are also correct, restart your computer to fix the common network connection issues.
Above, we have discussed the common causes and the suitable solutions you’ll require to rectify QuickBooks error 15107. If you’re still facing issues when downloading the QB updates, try to fix these issues by configuring the Windows Firewall settings. For further help, dial +1(855)-955-1942 and consult the issues with QB experts.
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